Legal notice

Information required by the Act on Specified Commercial Transactions (Japan).

Seller
山田 泰生 (TAISEI YAMADA), sole proprietor

Brand
KAZEN

Person responsible for operations
山田 泰生 (TAISEI YAMADA)

Address and phone number
Available on request. We will disclose it without delay by email; write to info@kazenjapan.com with the subject "Business information request". If you are considering a purchase, we will reply in time for your decision.

Email
info@kazenjapan.com

Website
https://kazenjapan.com

Price
Shown on each product page.

Other charges
Shipping, shown at checkout. For deliveries outside Japan, customs duties and import taxes of the destination country may apply. If they are shown at checkout, you pay them with your order. If not, the recipient pays them on delivery, together with any clearance fees charged by the carrier.

Payment methods
Credit card and the other methods shown at checkout.

Payment timing
When the order is placed.

Delivery timing
We ship according to the "ships in" estimate on each product page. Estimates differ for pieces in stock, pieces ordered from the maker after you order, and made-to-order pieces. Delivery time after shipping depends on the destination and shipping method. See our Shipping policy.

Returns, exchanges and cancellations
Except where a product is defective, we do not accept returns or exchanges. If a product is defective on arrival, please contact us within 7 days of receiving it. Refunds are made to the original payment method after we receive the returned product.